Current position

Graphode currently presents early-access product information and waitlist/contact flows. No public self-service paid access is active on this frontend.

If a customer has a separate written agreement with Graphode, that agreement controls the commercial terms for that customer.

  • Early-access website
  • No public self-service paid access
  • Written agreement controls when present

Future paid plans

When paid plans become available, cancellation, renewal, credit validity and refund rules must be stated in the published offer and aligned with the EN and CS legal package.

Any consumer-specific withdrawal or refund rights must follow applicable law and the final public offer.

  • Published offer required
  • Legal package alignment
  • Applicable law

Billing contact

Billing or cancellation questions can be sent to support@graphode.com.

This page does not replace a signed customer agreement or a newer published billing policy.

  • support@graphode.com
  • Customer agreement precedence
  • Newer policy precedence